Trinidhi Finance Private Ltd. (“TFPL” or the “Company”) firmly believes in the highest standards of integrity in relation to information provided by its customers at the time of interaction with the Company, and otherwise.
- GENERAL
TFPL values your privacy and commits to protect information disclosed by the users (“You/User(s)”) to TFPL by means of the TFPL website. Please read the following policy (hereinafter referred to as “Privacy Policy “) to understand practices of TFPL, and specifically with regards, as to how TFPL treats information disclosed by you. By using the domain and sub-domains of www.trinidhifinance.com (hereinafter referred to as “TFPL Website/Website”). You agree that You have acceded to the terms of the present Privacy Policy. In the event that You do not wish to be bound by these terms, You have a choice, which is free from any form of coercion or undue influence, to not access the TFPL Website. This Privacy Policy also applies generally to our parent, affiliates, subsidiaries, or joint venture websites.
- YOUR CONSENT
We request You to carefully read this Privacy Policy and Terms of Use under the different tab before sharing personal information with us. By browsing, visiting, accessing and/or using the services on TFPL Website (or searching for any of the pages on TFPL Website), You explicitly consents and agrees to our Privacy Policy laid out herein. You also agree that the information furnished by You is lawful, true and correct and does not violate or infringe any laws. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed shall lie on the Company nor will the Company in any way be responsible to verify any information obtained from You.
- INFORMATION
This Privacy Policy applies to information that:
3.1. Personal Information : Users of TFPL may voluntarily while registering/interacting on TFPL Website, provide personal information viz. email address, name, phone number, etc.; and
3.2. Non- Personal Information : Information, ( viz . type of internet browser and operating system used, domain name of the website from which You came, number of visits, average time spent on the site, pages viewed etc.) may be picked up automatically and without explicitly being provided by You, but during your interaction with the TFPL Website by use of certain technologies, such as Cookies and Web Beacons.
- TYPES OF INFORMATION RECEIVED BY TFPL
The following type of information about Users may be collected and processed by the Company:
- Information that Users provide to TFPL by filling in forms/ pages on the Website. This includes contact information such as name, email address, mailing address, phone number, other KYC details, financial information, if any, unique identifiers such as user name, account number, password and preferences information such as favorites lists and transaction history;
- Information that the Users provide when the Users write directly to Company (including by way of e-mail);
- Information that the Users provide to Company over telephone. Company may make and keep a record of the information shared by the Users;
- Information that the Users provide to Company by completing surveys;
- Information relating to logs is automatically reported by the User’s browser each time the User accesses a web page. When the User uses the Website, Company’s servers automatically record certain information that the User’s web browser sends whenever the User visits website. These server logs may include information such as the User’s web request, Internet Protocol (IP) address, browser type, referring/ exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Please note that the list is only illustrative, and is by no means, exhaustive. Kindly note that any user-generated content, such as reviews, blogs, testimonials etc. shall be treated by TFPL as its own.
- THIRD PARTY INTERACTION
5.1. You may access the TFPL Website through third-party websites over which TFPL has no control. You may optionally provide TFPL with information through third-party sign-in services such as Facebook, Pinterest, Twitter, Instagram, and Google Plus etc.. In such cases, TFPL may fetches and stores whatever information is made available to TFPL by You through these sign-in services. Please also note that TFPL reserves its rights to use information provided by You, in consonance with all relevant laws and guidelines.
5.2. Further, it is clarified that while Your usage of TFPL Website, You might see the links to the third party website / advertisements / electronic communication service, which are provided by the third parties. As the operation of the third party is not under control of the Company, therefore the Company does not make any endorsement / guarantee of any service or product offered through third party websites nor make any representation related to the any privacy policy or other policies of such third party. Any usage of such third-party website or availing any service or product through third party shall be at Your risk and the Company is not responsible for any loss / damage or otherwise. It is recommended that You should review the privacy policy of such third-party websites prior to using such websites.
- HOW YOUR INFORMATION HELPS IN PROVIDING YOU WITH A MORE OPTIMIZED INTERFACE AND EXPERIENCE
TFPL uses the information that You provide to enhance the functionality and improve the quality of your interaction with TFPL and to personalize your experience while using the TFPL services.
- PUBLIC POSTS
As part of TFPL services, You may provide your reviews, feedback, comments, ratings, photos, etc. on the public groups (Posts). The Company retains an unconditional right to remove and delete any Post or such part of the Post that, in the opinion of the Company, is false, malafide and misrepresenting. All Posts may/ shall be publicly accessible and visible to all users and therefore, You should be careful about revealing any sensitive details about yourself in such Posts. The Company reserves the right to use and reproduce your Posts for any purpose. Further, the Company may share your Posts with the service providers, businesses or any other third party. If You delete your Posts from any of the public groups, copies of such Posts may remain viewable in archived pages, or such Posts may have been copied or stored by any other user(s) of that public group.
- OPTING OUT
8.1. You may opt out of receiving promotional emails from the Company by following the instructions in those emails. If You opt out, the Company may still send You non-promotional emails, such as emails about your account.
8.2. Cookie choices: Most web browsers are set to accept cookies by default. If You prefer, You can usually choose to set your browser to remove cookies and to reject cookies. If You choose to remove cookies or reject cookies, this could affect certain features of the TFPL Website.
- HOW TFPL USES AND SHARES THE INFORMATION COLLECTED
9.1. TFPL uses information collected from and about You for a variety of purposes, including (but not limited) to:
(i) Processing and responding to your queries
(ii) Understanding Users (what they do on our services, what features they like, how they use them, etc.), improving content and features of TFPL services (such as by personalizing content to your interests), processing and completing your transactions, and making special offers
(iii)Provide products or services you have requested, protect and improve the services that TFPL offers
(iv)Provide information to our partners to assist in making, credit decisions about you;
(v) To help investigate violations of our terms of use or to defend against legal claims;
(vi) To disclose the information under special circumstances such as compliance with the applicable local law, court summons, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
(vii) Search credit bureaus and fraud prevention agencies;
(viii) To get in touch with you when necessary and contact you by email, SMS, letter, telephone or in any other way about our products and services;
(ix) To identify, prevent, detect or tackle fraud, money laundering, terrorism and other crimes;
(x) To form a view of you as an individual and to identify, develop or improve products, that may be of interest to you;
(xi) Provide information to independent external bodies such as governmental departments and agencies, universities and similar to carry out research;
(xii) Perform other administrative and operational purposes including the testing of systems;
(xiii) Trace your whereabouts;
(xiv) Recover any payments you owe to TFPL;
(xv) Comply with Company’s regulatory obligations;
(xvi) Contact you as a survey respondent;
(xvii) To maintain records under applicable law or a may apply to pursuant to agreements executed by Company;
(xiii) Carry out, monitor and analyse Company’s business, carry out market research, business, and statistical analysis and also direct our efforts for product improvement;
(xix) Carry out audits;
9.2. TFPL may use the information collected from You to enable TFPL to display advertisements to its advertisers’ target audiences. Even though TFPL does not disclose your personal information for these purposes without your consent, if You click on, or otherwise interact with an advertisement, the advertiser may assume that You meet its target criteria.
- DISCLOSURE TO THIRD PARTIES
You consent and grant the Company authority to share your information with third parties to
- Provide the product or service you have requested;
- To enable them to contact you; or to certain service partners in order to respond to your queries / comments or to resolve service issues and to serve you better and
- To collect information about you as mentioned herein and use the same for those purpose mentioned herein.
By using the Website and/or services of the Company you authorize the Company, its affiliates to contact You via email or phone call or sms and offer you their services/ product, imparting product knowledge, offer promotional offers running on their websites & offers offered by the associated third parties.
- AMENDMENT
The Company reserves the right to amend or modify this Privacy Policy at any time, as and when the need arises. We request you to regularly check this Privacy Policy from time to time to keep you updated about changes made. Your continued use of the services provided by TFPL after any changes, shall be deemed to be your acceptance of such changes.
- CONTACT US
In the event You have any complaints or concerns with respect to the TFPL Website or our services or if You have any questions about this Privacy Policy, please feel free to contact us our website.
